A dollar a call. However long they keep us on hold.
No per-minute meter, no seat licenses, no charge for the admin panel. You pay a flat rate per payer call, and nothing else.
Billed monthly for the calls we complete. A 450-call monthly minimum applies, which works out to $450 a month at the floor.
Cancel or change volume with 30 days' notice.
Prepay twelve months of the 450-call minimum, 5,400 calls, and take 20% off. $4,320 for the year instead of $5,400. Calls above the prepaid block bill at 80¢.
$1,080 saved against monthly billing at the minimum.
Multi-site groups and billing companies working several practices: talk to us about volume above 5,000 calls a month.
The rate is the whole invoice
There is no platform fee, no implementation fee, and no per-user charge hiding underneath the per-call number.
What that call costs you today
| Who makes the call | Cost per call | Staff time consumed | Documented outcome |
|---|---|---|---|
| Front desk or biller in-house | $8–$16 | 15–25 minutes | Whatever got written down |
| Outsourced billing service | Bundled into 4–8% of collections | None | Varies by vendor |
| EHVAhealth | $1, or 80¢ prepaid | None | Structured fields, reference number, recording |
Short enough to approve in one read
Onboarding, in about a week
We set up your practice, payer credentials, task types, and the way work reaches us. Included, there is no implementation invoice.
You send work, we complete calls
Upload a list or snap a card. Each completed call is one billable unit at your rate, regardless of call length or call type.
One monthly invoice, or one annual
Monthly: completed calls, with the 450-call minimum applied. Annual: one prepaid invoice, and the panel shows your remaining balance.
Reconcile against the panel
Every billed call has a timestamp, a payer reference number, and a recording behind it. Nothing on the invoice is unverifiable.
The things practices ask first
What counts as a completed call?
A call we place to a payer that reaches a documented outcome: an answer, a payer response, or a definitive “not found.” Calls that never connect, and retries after a payer system outage, are not billed. One task is one call even when the payer transfers us twice to answer it.
Do long calls cost more?
No. A 90-second verification and a 40-minute claim call are both a dollar. We take the hold time; you take the flat rate.
What if we don't hit 450 calls in a month?
On monthly billing the minimum still applies, so the floor is $450. On the annual plan the 5,400 prepaid calls are yours to use whenever you need them, a slow February does not expire against a busy March.
Is the 20% discount only on the minimum?
The discount applies to the prepaid block and to anything you use above it during the term, so overage bills at 80¢ too. It is a rate discount for prepaying, not a one-time credit.
Is there a charge for the admin panel or extra users?
No. The panel, every user account, recordings, transcripts, and exports are part of the per-call rate.
We're a multi-location group. Does this scale?
Yes. One agreement can cover multiple locations with per-location views and reporting, and volume above 5,000 calls a month is quoted separately. Talk to our team and we will price the group.
Are you a health plan or PBM? Why does your other pricing look different?
We serve every side. Administrator pricing and PBM pricing cover answering the calls that come in to a plan; this page covers making those calls for a practice. Different work, different rate.
EHVAhealth in production
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Read the case studyWellNet Healthcare
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Read the announcementRun one list before you sign anything
Bring tomorrow's schedule. We will verify it and you will see every outcome in the panel.