Listen to the calls, not the pitch.
Enter your work email to open a library of real recorded calls: a provider checking claim status, a member asking what a procedure costs, an HRA completed by phone, and an outbound care-gap campaign.
Ready to hear the calls?
Opening the recordings now. You can also open the call library now.
Five calls that cover the whole line
Full calls from open to close, with the transcript beside each one. Nothing trimmed to the good part.
Claim status
Live lookup, set-to-pay amount, patient responsibility, and why a self-funded claim is still processing.
Eligibility and benefits
Active coverage, specialist copay, deductible and out-of-pocket accumulators.
Specialist coverage
An out-of-pocket maximum already met, confirmed before the visit is billed.
A 52-second verification
Provider on the line, eligibility confirmed, call over. No queue, no hold.
Health risk assessment
A full outbound HRA interview completed by phone, consent through summary.
Rather bring your own scenario?
Send us three of your real call types and we will script and record them on your plan designs, then walk your team through the handling live.