Careers
Work on calls that matter to somebody.
Every call on our line is a person trying to find out whether they are covered, or a practice trying to get paid. That is the whole job, and we take it seriously.
How we work
Small team, real ownership
You own a client outcome
Not a ticket queue. Service leads know their plans, their systems, and their escalation rules by heart.
Quality is measured, publicly
We score every call and share the scores internally and with clients. Nobody hides behind a sample.
Based in Dorado, remote welcome
Operations and quality are centered in Dorado, Puerto Rico (A U.S. Territory); engineering roles are remote across the US.
Open roles
Service Delivery Lead
Dorado, PR or remote (US) · Operations
Benefits Operations Analyst
Dorado, PR · Operations
Integration Engineer, Payer Platforms
Remote (US) · Engineering
Quality Assurance Reviewer
Dorado, PR · Quality
Telephony & Deliverability Engineer
Remote (US) · Engineering
Compliance Manager
Dorado, PR or remote (US) · Compliance
Nothing here that fits?
Tell us what you do and where you think you would help.